Unified Communications Specialist
Posted Jul 16, 2024
About the role
We are seeking a highly motivated and experienced Unified Communications Specialist to join our dynamic team. The ideal candidate will have a profound knowledge of Session Initiation Protocol (SIP) and a proven track record in designing, deploying, and managing unified communication platforms. Responsibilities include developing and implementing UC strategies, managing VoIP and SIP-based applications, ensuring seamless connectivity and optimal performance of communication systems, and providing technical support for complex issues related to unified communications. The role demands a professional who can innovate and maintain high-quality communication solutions that meet the business needs.
Requirements
- Minimum of 5 years of experience in SIP technologies.
- Strong understanding of VoIP protocols, including SIP, SDP (Session Description Protocol), and RTP (Real-time Transport Protocol).
- Proven experience in configuring and troubleshooting VoIP equipment and software.
- Experience with Unified Communications platforms such as Cisco, Avaya, or Microsoft Skype for Business/Lync.
- Solid understanding of network configurations including firewalls, routing, and switching as it pertains to VoIP communications.
- Knowledge of QoS (Quality of Service) and its application in prioritizing voice traffic over networks.
Desirable skills
- Certifications in relevant fields (e.g., CCNP Collaboration, Avaya Professional Design Specialist).
- Experience in integrating video conferencing and mobile communications into a unified communications strategy.
- Familiarity with cloud-based VoIP solutions.