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Presales Manager - Telco/Security

Description

A client of byteSpark.ai is seeking a hands-on Pre-Sales Manager to support the design, development and delivery of customer-focused solutions across sales and delivery activities. The role requires strong solution architecture capability together with a practical understanding of fixed and mobile telecommunications, IP networks, protocols, applications, servers and storage. The successful candidate will work closely with customers to understand their needs and pain points, translate requirements into appropriate technical solutions, and support the sales team through customer presentations, workshops, tenders, demonstrations and proofs of concept. They will provide hands-on architecture guidance, develop technical solution descriptions and integration guidelines, and contribute to defining and pricing customer solutions. The role operates within a telecommunications intelligence environment, so experience with lawful interception, monitoring centres, analytics platforms, cyber intelligence, OSINT, data mining or related technologies is particularly relevant. Familiarity with lawful interception regulations and compliance requirements is valuable, as is experience with analytical approaches such as link analysis, pattern recognition and rule-based queries. The Pre-Sales Manager will also work closely with Product Management and other internal teams, formally capturing customer requirements and market feedback to help influence product and solution development. The position requires strong communication and presentation skills, a customer-focused and proactive approach, and the ability to transfer technical knowledge across regional sales, consulting, marketing and delivery teams. International travel of up to 30% may be required.

Requirements

  • Hands-on presales, sales engineering, or solution consulting experience supporting complex customer opportunities and solution design.
  • Strong practical knowledge of fixed and mobile telecommunications, IP networks, protocols, applications, and related technologies.
  • Experience with lawful interception, monitoring, intelligence, analytics, OSINT, data mining, or related telecommunications and security solutions is highly relevant.
  • Familiarity with lawful interception regulations, compliance requirements, and associated customer environments.
  • Broad technical foundation in servers, storage, networking, system integration, and infrastructure sizing for customer solutions.
  • Proven ability to identify customer needs, gather requirements, conduct technical workshops, and translate requirements into technically and commercially appropriate solutions.
  • Hands-on experience preparing technical solution descriptions, integration guidelines, tenders or offers, customer presentations, demonstrations, and proofs of concept.
  • Experience with analytics platforms, monitoring centres, cyber intelligence, link analysis, pattern recognition, rule-based queries, or comparable analytical technologies is advantageous.
  • Ability to work closely with Sales, Product Management, Engineering, and Delivery teams and translate customer requirements into structured feedback that supports product and solution development.
  • Excellent customer engagement, communication, presentation, and negotiation skills, with fluent spoken and written English.
  • Willingness to travel internationally up to 30%.

Desirable

  • Experience supporting telecommunications operators, government agencies, law enforcement organizations, or other regulated and security-sensitive customers.
  • Experience with lawful interception, monitoring centres, intelligence platforms, analytics, OSINT, or related telecommunications solutions.
  • Knowledge of lawful interception regulations, compliance requirements, mediation, or associated telecom interfaces.
  • Experience with data mining or analytical methods such as link analysis, pattern recognition, or rule-based queries.
  • Relevant certifications in telecommunications, networking, cybersecurity, solution architecture, or infrastructure technologies.
  • Experience contributing to solution pricing, tender strategy, or complex customer offers.
  • Experience transferring technical knowledge through customer presentations, training, workshops, architecture documentation, or regional enablement.
  • Experience translating customer requirements and market feedback into structured input for Product Management or solution development.
Getting StartedA few quick details so we know how to reach you
How did you hear about us? *
Which country's passport do you hold? *
Email *(Please ensure the email matches the one mentioned in your CV or resume)
LinkedIn Profile URL *
Please mention your notice period *
Let’s Get to Know You BetterA few short questions to understand your experience and what you enjoy doing
1. Do you have presales or sales engineering experience leading complex technical opportunities? *
2. Have you supported telecommunications operators or Telco-focused customer projects in a presales, architecture, or solution role? *
3. Do you have professional experience with lawful interception or related telecommunications monitoring and security solutions? *
4. Have you applied 3GPP or ETSI standards when designing, explaining, or delivering telecommunications solutions? *
5. Have you led customer discovery and contributed to RFP responses, demonstrations, proofs of concept, or measurable deal outcomes? *
Final DetailsSalary expectations and any supporting credentials
1. Where does your salary sit today (so we can help it move up tomorrow)?*
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2. What’s the number that’ll make you say "this is worth it"?*
Per month, in the currency mentioned
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