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Unified Communications Specialist

Description

We are seeking a highly motivated and experienced Unified Communications Specialist to join our dynamic team. The ideal candidate will have a profound knowledge of Session Initiation Protocol (SIP) and a proven track record in designing, deploying, and managing unified communication platforms. Responsibilities include developing and implementing UC strategies, managing VoIP and SIP-based applications, ensuring seamless connectivity and optimal performance of communication systems, and providing technical support for complex issues related to unified communications. The role demands a professional who can innovate and maintain high-quality communication solutions that meet the business needs.

Requirements

  • Minimum of 5 years of experience in SIP technologies.
  • Strong understanding of VoIP protocols, including SIP, SDP (Session Description Protocol), and RTP (Real-time Transport Protocol).
  • Proven experience in configuring and troubleshooting VoIP equipment and software.
  • Experience with Unified Communications platforms such as Cisco, Avaya, or Microsoft Skype for Business/Lync.
  • Solid understanding of network configurations including firewalls, routing, and switching as it pertains to VoIP communications.
  • Knowledge of QoS (Quality of Service) and its application in prioritizing voice traffic over networks.

Desirable

  • Certifications in relevant fields (e.g., CCNP Collaboration, Avaya Professional Design Specialist).
  • Experience in integrating video conferencing and mobile communications into a unified communications strategy.
  • Familiarity with cloud-based VoIP solutions.

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