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Sr. Solutions Architect

Description

We are seeking an experienced Sr. Solutions Architect to join our dynamic team in Dubai, focusing on the cybersecurity sector. In this pivotal role, you will be the technical lead for our enterprise clients, driving the discovery, design, and successful deployment of the ExtraHop Network Detection and Response (NDR) platform. You will engage with customers throughout the pre-sales and post-sales lifecycle, establishing yourself as a trusted technical advisor. Your responsibilities will include architecting robust solutions, creating custom tooling through scripting, and ensuring seamless system integrations. Furthermore, you will develop and deliver technical documentation and enablement sessions for both clients and internal teams. The ideal candidate is a proactive problem-solver with a strong technical background and exceptional customer-facing skills, capable of managing multiple complex projects effectively.

Requirements

1. 3+ years of experience in technical IT or cybersecurity roles such as Solutions Architect, Sales Engineer, or Professional Services.

2. Strong and demonstrable understanding of networking principles, including the OSI model (L2-L4), TCP/IP, and packet analysis.

3. Proficiency in scripting languages, particularly Python or JavaScript, for automation and system integration.

4. Proven experience in designing and deploying enterprise-grade technology solutions in client environments.

5. Experience with system integration using APIs, specifically REST.

6. Excellent customer-facing, presentation, and communication skills, with experience in a pre-sales or post-sales capacity.

7. Ability to create high-quality technical documentation for various audiences.

8. Strong time management and project management skills to handle concurrent client engagements.

Desirable

1. Direct experience with Network Detection and Response (NDR), Intrusion Detection Systems (IDS), or packet analysis tools.

2. Familiarity with the broader security ecosystem, including firewalls, proxies, SASE, SIEM, and SOAR platforms.

3. Knowledge of DevOps methodologies and CI/CD pipelines.

4. Experience with penetration testing tools and techniques.

5. Cloud networking experience (AWS, Azure, GCP).

Candidate Applications :

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Important information

How did you hear about us? *

Which country's passport do you hold? *

Email *(Please ensure the email matches the one mentioned in your CV or resume)

LinkedIn Profile URL *

Please provide your current and expected salary in the box below: *

Please mention your notice period *

Please answer the following 6 short questions. These help our team better understand your strengths and areas of experience.

It’s completely fine to select ‘No’ if something doesn’t apply to your background — we’re looking for a good fit, not a perfect one.

If you select ‘Yes’ for any question, you’re welcome to use it as a guide to highlight relevant experience in your CV, where applicable.

1. Do you have 3 or more years of experience in a customer-facing technical IT or cybersecurity role? *

2. Are you proficient in networking fundamentals, specifically OSI layers 2 through 4? *

3. Do you have hands-on scripting experience using Python or JavaScript for automation or integration? *

4. Have you been responsible for the technical design and deployment of an enterprise solution into a client's production environment? *

5. Does your experience include both pre-sales activities (e.g., discovery, demos) and post-sales activities (e.g., deployment, training)? *

6. Are you familiar with security tools such as firewalls, proxies, or SIEM platforms? *

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