Please answer the following 6 short questions. These help our team better understand your strengths and areas of experience.
It’s completely fine to select ‘No’ if something doesn’t apply to your background — we’re looking for a good fit, not a perfect one.
If you select ‘Yes’ for any question, you’re welcome to use it as a guide to highlight relevant experience in your CV, where applicable.
1. Do you have direct experience investigating fraudulent transactions on debit or credit cards? *
2. Have you used fraud management systems like Falcon, Fraud Navigator, or Visa Risk Monitoring in a previous role? *
3. Are you experienced in interpreting and applying Visa and MasterCard rules for chargebacks and fraud investigations? *
4. Have you been responsible for submitting official fraud reports to payment networks like Visa or MasterCard? *
5. Does your prior experience include communicating with cardholders, merchants, or acquiring banks to resolve fraud cases? *
6. Have you been responsible for tasks requiring a high degree of accuracy, such as raising financial adjustments or compiling case files for arbitration? *