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DevOps Systems Integration Engineer

Description

A client of byteSpark.ai, headquartered in Dubai, is seeking an experienced Operations Service Engineer to support the deployment, management, and troubleshooting of high-performance telecom and intelligence systems at customer sites. The candidate will be responsible for implementing a lawful intercept solution, which involves managing complex backend systems and infrastructure across distributed nodes. The ideal candidate will have expertise in Linux system administration, networking, and working with databases and virtualization technologies. The role requires strong problem-solving skills, an understanding of telecommunications systems, and the ability to manage the solution’s lifecycle from deployment to post-deployment support. This position requires hands-on involvement at client locations, ensuring successful deployment and troubleshooting of complex systems, often under tight deadlines. The Operations Service Engineer will also collaborate with development teams to resolve any technical issues and ensure that systems are fully operational during Proof of Concept (POC) implementations. Key Responsibilities: - System Deployment & Integration: Install, configure, and manage the lawful intercept solution on-site, including distributed systems involving backend and frontend components. - System Administration: Manage Linux systems at the RHCE level, ensuring high performance, security, and reliability. - Networking & Telecom Interfaces: Configure and troubleshoot network systems at the CCNA level, ensuring telecom interfaces and protocols are working effectively with the solution. - Database Administration: Administer databases such as ClickHouse, MySQL, or MariaDB to ensure data storage and querying performance meets operational needs. - Virtualization & Containerization: Deploy and manage virtualization systems like Proxmox and XCP-ng and containerization platforms like Docker and Puppet to ensure seamless service deployment. - System Troubleshooting: Troubleshoot, diagnose, and resolve system issues during on-site deployments, working under pressure to meet project timelines. - Customer Engagement: Collaborate with the client's technical teams to support project success, offering guidance and technical support as needed. - Lifecycle Management: Provide post-deployment support and ongoing system maintenance to ensure the solution's performance over time. - Documentation & Reporting: Maintain technical documentation and provide regular updates to the project team regarding deployment status and any technical issues encountered.

Requirements

1. University degree in Computer Science, Telecommunications, or a related field.

2. 5+ years of experience in Linux system administration, with hands-on expertise at the RHCE level.

3. Strong networking knowledge at the CCNA level, with experience in configuring and troubleshooting telecom switches and interfaces.

4. Proficiency in shell scripting for automating system tasks and configurations.

5. Knowledge of storage technologies (SAN, NAS) and server systems from major OEMs.

6. Experience in database administration and working with SQL-based databases such as ClickHouse, MySQL, or MariaDB.

7. Familiarity with virtualization technologies such as Proxmox and XCP-ng, as well as containerization and deployment technologies (e.g., Docker, Puppet).

8. Telecommunications know-how, including experience with telecom infrastructure, switches, and interfaces.

9. Strong troubleshooting skills, with the ability to manage and resolve technical challenges during on-site deployments.

10. Willingness to travel extensively (up to 75%) to client locations for project deployments and support.

Desirable

1. Previous experience working in lawful intercept solutions or a similar telecom-focused environment.

2. Familiarity with security protocols and compliance requirements in telecom networks.

3. Experience working with DevOps pipelines for automated deployment and configuration management.

Candidate Application :

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Important information

How did you hear about us? *

Please provide your current and expected salary in the box below: *

1. Do you have 5+ years of hands-on experience in Linux system administration, particularly at the RHCE level? *

2. Have you worked with networking protocols and infrastructure, with knowledge equivalent to CCNA certification? *

3. Have you administered databases such as ClickHouse, MySQL, or MariaDB in a production environment? *

4. Are you experienced in virtualization technologies like Proxmox, XCP-ng, and containerization tools such as Docker, Puppet? *