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COO (outstaffing services for home personnel)

Description

We are seeking a dynamic and results-driven Chief Operating Officer (COO) to oversee and optimize our manpower operations in Dubai, with a focus on domestic staffing solutions. The ideal candidate will be responsible for end-to-end operational management, including recruitment, visa processing, client onboarding, and compliance with MOHRE regulations and Tadbeer program standards. As COO, you will streamline processes, lead cross-functional teams, manage vendor relationships, and drive operational excellence through technology and automation. Your role will also involve financial oversight, compliance monitoring, and strategic stakeholder engagement to ensure sustainable business growth. The successful candidate will be a strong leader with a proven track record in manpower operations, capable of enhancing efficiency, scalability, and service quality in a fast-paced environment. Key Responsibilities: Lead and optimize end-to-end manpower operations. Ensure compliance with MOHRE, Tadbeer, and UAE labor laws. Drive process improvements and digital transformation. Manage budgets, financial performance, and cost optimization. Build and maintain strong relationships with clients, partners, and government entities. Oversee recruitment, training, and performance of operational teams. This role is ideal for a strategic thinker with hands-on experience in manpower services, ready to take on a leadership position in a growing company.

Requirements

1. 8+ years of experience in operations management, preferably within the UAE’s domestic staffing, manpower companies or Tadbeer sector.

2. In-depth knowledge of MOHRE policies, Tadbeer program requirements, and UAE labor laws.

3. Proven ability to set up full lifecycle operations, including recruitment, visa processing etc.

4. Familiar with fast growing companies or startups.

Desirable

1. Fluency in English and Arabic as desirable. Experience in resolving disputes and managing relationships with government authorities.

2. Familiarity with digital record-keeping and client portal systems.

Candidate Applications :

100

Important information

How did you hear about us? *

Which country's passport do you hold? *

Email *(Please ensure the email matches the one mentioned in your CV or resume)

LinkedIn Profile URL *

Please provide your current and expected salary in the box below: *

Please mention your notice period *

Please answer the following 4 short questions. These help our team better understand your strengths and areas of experience.

It’s completely fine to select ‘No’ if something doesn’t apply to your background — we’re looking for a good fit, not a perfect one.

If you select ‘Yes’ for any question, you’re welcome to use it as a guide to highlight relevant experience in your CV, where applicable.

1. Do you have 8+ years of experience in operations management, preferably within the UAE’s domestic staffing/Manpower sector? *

2. Are you knowledgeable about MOHRE Tadbeer policies, procedures, and UAE labor law? *

3. Have you successfully set up full operational lifecycles, including recruitment and visa processing? *

4. Do you have experience in financial oversight, such as setting up budgets and creating KPIs? *